Phone: +613 9249 4000 (available Monday to Friday 8:45am-5:00pm except public holidays)
Fax:+613 9249 4351
Mail: PO Box 70, Sunshine VIC 3020
Contact Council Online
Visit our Customer Service Centres
- Watergardens or
- For appointments at our Brimbank City Council Municipal Offices we are located at 6-18 Alexandra Avenue, Sunshine 3020.
Hearing and Speech Impaired
Brimbank is NRS Friendly. If you're deaf, or have a hearing or speech impairment, call Council through the National Relay Service (NRS).
- TTY users phone NRS on 133677 then ask for 03 9249 4000.
- Speak & Listen (speech-to-speech) users phone NRS on 1300 555 727 then ask for 03 9249 4000.
- Internet Relay users connect to NRS on www.iprelay.com.au then ask for 03 9249 4000.
Emergency Contact Information
For out of hours emergencies please call +613 9249 4000 or view the Brimbank Help Guide (2MB) for a list of organisations that assist with housing advice, meals and food packages, health, outreach, interpreters, alcohol/drug services, migrant, refugee and indigenous services, gay/lesbian/bi-sexual/transgender/intersex (GLBTI), Family, Legal and Disability Services.
More about Customer Service at Brimbank
Lodge an Online Service Request Form
Providing Feedback to Council
Our Customer Service Commitment