Contact Us
Brimbank City Council
PO Box 70
SUNSHINE VIC 3020
Tel:+613 9249 4000
Fax:+613 9249 4351
Email: info@brimbank.vic.gov.au
Ausdoc: DX30315
Telephone Hours and assistance
Our Customer Service Officers are available to assist you Monday to Friday between the hours of 8:45am and 5:00pm.
For out of hours emergencies please also call Council on 9249 4000
Customers with hearing or speech impairments can access the National Relay Service on 9249 4999 TTY (Teletypewriter)
Is English your second language? Visit our Language Services page to see what we have to offer.
Emergency Contact Information
The Brimbank Help Guide lists information about organisations that help people in times of emergency and unexpected need - including information regarding housing advice, meals and food packages, health, outreach, interpreters, alcohol/drug services, migrant, refugee and indigenous services, gay/lesbian/bi-sexual/transgender/intersex (GLBTI), Family, Legal and Disability Services.
Customer Service Centres
Our Customer Service Centres are the main contact point for many residents and offer a broad range of services, information and advice.
To ensure we can provide you with all the information you need - take a look at our centres below to see which one is right for you:
Useful Links
Request a Service
Leave feedback or lodge a complaint
Customer Service Charter
Key Customer Service Principles
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