Information privacy and health records

Brimbank City Council will collect information you provide to us when signing up to mailing lists.

We use Mailchimp to provides online tools to create, send and manage emails, which may collect personal and other information relating to those email addresses. We will only use this information to:

• Create, send and manage emails relating to the work of Brimbank City Council
• Measure email campaign performance.

Mailchimp may transfer this information to third parties where required to do so by law, or where such third parties process the information on Mailchimp's behalf.

Mailchimp is based outside of Australia and the information collected about your use of the website (including your IP address) will be transmitted to and stored by Mailchimp servers located around the world.

We are required to inform you that by subscribing to our mailing lists:

• You consent to your personal information being collected, used, disclosed and stored as set out in Mailchimp's Privacy Policy and agree to abide by Mailchimp's Terms of Use.
• You understand and acknowledge that this service utilises a Mailchimp platform, which is located outside of Australia.

You can opt out of our mailing list if you choose the ‘unsubscribe’ service provided by Mailchimp in every email or by contacting us.

Personal information may be collected by surveillance cameras operating in Council vehicles for the purpose of protection of Council’s assets from damage and will be used for this purpose. 

The personal information will not be disclosed to any other person unless required by law or for insurance purposes. 

You may apply for access and/or amendment to your personal information if required by contacting Council’s Senior Freedom of Information and Privacy Officer in writing.

Brimbank City Council uses Eventbrite Services which is a ticketing and registration platform that enables registration for events. Eventbrite may also use your information for its own purposes and you can view the Eventbrite Privacy Policy.

It is possible any information you provide to Council through Eventbrite may be held outside Victoria, please take this into account in your decision to book with us via this platform. If you choose to book with Eventbrite, you consent to the transfer and storage of the information provided outside of Victoria.

If you choose not to complete the booking, we may be unable to register you for the event. Please contact us if you would prefer to discuss an alternative way to register.

Zipform on behalf of Brimbank City Council is collecting your personal information to complete your registration for an eRates account.

If you choose to register for an eRates account, Zipform on behalf of Brimbank City Council will use your personal information for the sole purpose of fulfilling the provision of the eRates Notice Services.  The eRates Notice Services are provided to a range of recipients including property owners, animal owners, corporate and financial customers, among others (“Recipients”).

The types of personal information we collect depends on the nature of our engagement with you. Examples of personal information we may collect include:

• General identification information such as names
• Contact details such as postal address, property address, email address, phone and mobile phone number

If you choose not to supply this information, Zipform may not be able to allow you to access or use of their products or services (or all of the features and functionality offered by Zipform) or to respond to queries or requests that you submit.

We will only use your information if we have a lawful reason to do so such as when it’s our legal duty, if we have your consent and when it’s in our legitimate interest to do so. The personal affairs information that you provide when registering for eRates (for example: name, address, email, phone number and unique identifier such as eRates reference number and assessment number), will only be used for the primary purpose that it was collected for, that being for the issue of Notices electronically, and, or via hard copy in the mail for the ratepayers / recipients, and not for any other secondary purpose without your explicit permission.

You agree to provide us with accurate, complete registration information. Your registration must be done using your real name and accurate information. Each registration is for your use only and on behalf of the stated entity. We do not permit (a) any other person using the registered sections under your name; or (b) access through a single name being made available to multiple users on a network. You are responsible for preventing such unauthorised use.

It is important that you make sure the personal information we hold about you is accurate, up to date and complete. If any of your details change or if you believe that any personal information we have collected about you is inaccurate, you will need to update your contact details via the eRates portal and also complete a change of details form via council’s website.

Please note when a notice is accessed on eRates this information is available to Brimbank City Council.

Read Brimbank City Council’s Privacy Policy to learn how we treat personal information.