Business Support and Assistance

The COVID-19 (coronavirus) outbreak is causing economic disruption in many sectors including retail, tourism and hospitality, education, property, manufacturing and supply chains.

If your business is being affected, there is information, support and resources available via the links on this page.

We'd like to gain an understanding of how COVID-19 (coronavirus) is impacting local business. Your input will be used to inform government on action and advocacy for assistance, and short and long-term recovery priorities.

This survey is mainly multiple choice and will take approximately 5 minutes to complete.

Council’s Economic Development Team and Place Managers (Sunshine and St Albans) will be contacting businesses from Monday 30 March about the information on this webpage. Council will continue to update businesses about the range of support available through this webpage, e-bulletins and telephone. You can contact the following Council officers:

Contact: Council’s Economic Development Team

Contact: Sunshine Town Centre Manager

Contact: St Albans Town Centre Manager

We have translation and interpreting services available.

Council’s Business Support

Brimbank Business Update

Subscribe to our mailing list to receive regular e-bulletins with information and updates.

Business Development Program

To enable the continuation of Council’s Business Development Program, workshops will be delivered online via webinar to ensure that you continue to have access to workshops and training.

You'll still need to register to receive a link, however there'll be no charge to join the webinars.

Online workshops will help to protect the health and safety of individuals during these unprecedented times.

Here's further information about workshops and registration details.

For more information about what we're doing go to our COVID-19 Information page.

Local Business Support

Find out which businesses are open, who is delivering, and how you can think, shop, and buy local during the COVID-19 emergency.

Victorian Government Business

Advice, updates and support to help you help business plan and respond to the COVID-19 (coronavirus) crisis includes:

  • Victorian Government Economic Survival Package
  • Business continuity and recovery plans 
  • Australian Government's Economic Response 
  • What you should tell your staff?
  • Can your business run events?
  • COVID-19 (coronavirus) updates
  • Travel advice
  • More information
  • Mental health support

Find more information at Business Victoria's Coronavirus Business Support page.

Hotline Help for Businesses Dealing with COVID-19 Impacts

Businesses across the state can access information on dealing with COVID-19 by calling the Business Victoria Hotline on 13 22 15.

Victorian Government Economic Survival Package

As part of a $1.7 billion economic survival package, the Victorian Government has announced $500 million to establish a Business Support Fund to help small to medium businesses most impacted by the COVID-19 outbreak.

The Victorian Government will work with the Victorian Chamber, Australian Hotels Association and Ai (Australian Industry) Group to administer the fund to help businesses survive and keep people in work.

Register your interest to receive more details of the program at the Economic Survival and Jobs Package page.

The Economic Survival Package Fact Sheet includes information about key programs including:

Read the Economic Survival Package Fact Sheet.

Hotline Help for Businesses Dealing with COVID-19 Impacts

Businesses across the state can access information on dealing with COVID-19 by calling the Business Victoria hotline on 13 22 15.

Premiers Media Release Statement – 21 March 2020

The Victorian Government will pump billions of dollars into the economy to help Victorian businesses and workers survive the devastating impacts of the coronavirus pandemic.

Premier Daniel Andrews and Treasurer Tim Pallas have announced a $1.7 billion economic survival and jobs package, which has been developed following discussions at National Cabinet and complements the work of the Federal Government.  


Victorian Small Business Commission – Commercial Tenancy Relief Scheme

The Victorian Government has introduced a Commercial Tenancy Relief Scheme (the Scheme) to alleviate financial hardship faced by tenants and landlords as a result of coronavirus (COVID-19). Regulations for the Scheme have been made under the COVID-10 Omnibus (Emergency Measures) Act 2020.

Businesses are encouraged to seek further information and process guidelines from the Victorian Small Business Commission (VSBC) website. The VSBC also provides a mediation service to support fair tenancy negotiations.

Access fact sheets and frequently asked questions about the Commercial Tenancy Relief Scheme here.

Responding to COVID-19: leasing advice (Translated)

Simplified Chinese

Contact the VSBC

For answers to your questions about VSBC supports for small businesses in response to coronavirus (COVID-19), including under Victoria’s commercial tenancy relief scheme, call the VSBC on 13 8722 or email

VSBC Mental Health Plan

With many small business owners focused on trying to get their businesses through this difficult period and looking after their family and staff, they might not have prioritised their own mental health. Creating a mental health plan is one way to make sure business owners have practical strategies they can call on to look after themselves and their staff as they plan for business continuity and recovery.

The Victorian Small Business Commission (VSBC) have developed a small business owner's guide to creating a mental health plan in response to coronavirus (COVID-19).

You can read more about the VSBC mental health plan initiative, and find a link to the plan template here.

Australian Government Business

COVID-19 (coronavirus) information and support for business. and the AusIndustry Contact Centre (Ph: 13 28 46) are playing a key role promoting and advising business on the government’s small business measures that were announced by the Prime Minister.

Find more information at the Coronavirus information and support for business page.

Australian Government Stimulus Package – Business

The Australian Government has announced an economic response totalling $189 billion to provide timely support to affected workers, businesses, and the broader community.

The Government’s economic response targets three areas:

Support for Business

The Australian Government is supporting Australian businesses to manage cash flow challenges and retain employees.

Assistance includes cash flow support to businesses and temporary measures to provide relief for financially distressed businesses.

Find more information at the Coronavirus information and support for business page.

Supporting the Flow of Credit

The Government, the Reserve Bank of Australia, and the Australian Prudential Regulation Authority have taken coordinated action to ensure the flow of credit in the Australian economy.

Timely access to credit is vital for businesses to manage the impacts of the Coronavirus.

Find more information at the Treasury's Supporting the Flow of Credit page.


Australian Government – JobKeeper Payment for Employers and Employees

Under the JobKeeper Payment, businesses impacted by the coronavirus will be able to access a subsidy from the Government to continue paying their employees.

The JobKeeper Payment is a temporary scheme open to businesses impacted by the coronavirus and will also be available to the self-employed.

The payment will support employers to maintain their connection to their employees and will enable business to reactivate their operations quickly without having to rehire staff when the crisis is over.

Find out more about eligibility criteria for employers and employees, payment process, timing, and how to apply.

AusIndustry Contact Centre (Australian Government)

The AusIndustry Contact Centre are playing a key role in promoting and advising business on the government’s small business measures announced by the Prime Minister.

The AusIndustry Contact Centre provides advice from a dedicated COVID-19 (coronavirus) team seven days per week, 7am to 9pm for the first month of enhanced support, and 8am to 8pm for the following five months.

Support for COVID-19 enquiries will be prioritised by all Contact Centre support agents, please call 13 28 46

Find more information at the Continuing your business page.


Australian Taxation Office (ATO)

If you are experiencing difficulties meeting your tax and super obligations because of COVID-19 (coronavirus) the ATO can help.

The ATO website provides advice on:

  • Assistance measures available
  • How the ATO will work with you
  • Answers to frequently asked questions for individuals, employers, payments and reporting, interest and penalties, cancelled supplies and events, and pausing or ceasing your business.

Find more information at the ATO's COVID-19 page.

Phone the emergency support hotline: 1800 806 218

If you prefer to speak to the ATO in a language other than English, phone the Translating and Interpreting Service (TIS) on 13 14 50 for help with your call.


Victorian Chamber of Commerce Industry (VCCI)

The Victorian Chamber of Commerce and Industry (VCCI) provides information about resources available to support businesses affected by Coronavirus (COVID-19), including a COVID-19 Employer Guide.

For more information, visit the Victorian Chamber of Commerce's COVID-19 (Coronavirus) resources for business page.

  • Phone VCCI: 03 8662 5333
Working for Victoria Fund – Support for Displaced Workers

As part of the $1.7 billion Economic Survival Package, the Victorian Government has announced a $500 million package to help people who have lost their jobs at this difficult time.

Under the Working for Victoria Fund, displaced workers will be eligible to apply for different types of work. This presents opportunities for paid work and an opportunity to contribute to Victoria’s ability to manage the COVID-19 event and support the community.

For more information about eligibility, types of jobs available and to register your interest, visit Working for Victoria.

Small Business Mentoring Service (SBMS)

SBMS offers low-cost mentoring sessions for business with a diverse range of mentors. Sessions are designed to work toward providing support and resources for businesses in these extreme times.

Sessions are held with a mentor of your choice located on the SBMS website with sessions provided either online via Skype/Zoom or by Telephone.

For more information, visit: Small Business Mentoring Service or contact the Economic Development Team at or 9249 4000.


Department of Health and Human Services (DHHS)

Coronavirus disease (COVID-19)

The Department of Health and Human Services (DHHS) has information, daily updates and advice about the outbreak of the coronavirus disease (COVID-19).

For more information visit the Department of Health and Human Services' Coronavirus page.

Cleaning and Disinfecting

The Department of Health and Human Services (DHHS) has information and advice for the business (non-healthcare) sector to reduce the risk of COVID-19 transmission.

Guiding principles apply equally to domestic settings, office buildings, small retail businesses, social venues, and all other non-healthcare settings.

More information visit the Department of Health and Human Services' Business sector - coronavirus disease (COVID-19) page.