Council Services

All Council services are now running and facilities have now re-opened, with the exception of Watergardens Customer Service Centre which remains temporarily closed.

Support is available

Emergency relief packs

If you need to isolate due to COVID-19 you may be eligible for a relief package and support from the Victorian Government.

Call the Victorian Government's 24-hour COVID-19 hotline on 1800 675 398 and select Option five (5).

If you are experiencing hardship directly due to the COVID-19 pandemic, you may be eligible for support from the Victorian Government.  

CORONAVIRUS HOTLINE: 1800675398 Option 5Website


Covid Connector Program

Brimbank Council’s Covid Connector Program helps community members navigate the information they need around testing, vaccination and what to do if you have COVID-19.

The program is available 8am-6pm Monday to Friday and is staffed by Council team members who can work with residents, agencies and health services to help find the information and supports someone's needs

Phone: 9249 4744 Covid Connector Program Phone iconEmail: emergency management

Visit our COVID-19 Support Services page for details on family violence, financial, health, mental health, homelessness, legal, material aid and other emergency relief resources.

AskIzzy - Find the help you need, now and nearby

Ask Izzy is an online search service that can link you to various services and information about housing, food, health, counselling services and more.

COVID Vaccinations

COVID-19 vaccinations.  Click here for Information on getting the jab done in Brimbank


Important information
COVIDSafe Settings & Requirements

Stay Safe

For the latest COVIDSafe setting information visit

COVID Checklists

For information on what to do if you test positive to COVID-19 or if you've been told you are a contact see the Victorian Department of Health Checklists. There is also advice for workplaces and educational settings.

Face Mask

Mask wearing is strongly recommended if you are indoors in a public space or outside in a crowded place where you can’t physically distance. Anyone with chronic health conditions or suppressed immune systems are encouraged to wear a mask whenever in public.



From Thursday 13 October, Victorians are no longer required to isolate after getting a positive COVID-19 test result.  However, it is still important to stay away from the most vulnerable members of our community and it is recommended that people with COVID-19 practice COVID safe measures. More information from Victorian Government.

Getting tested for COVID-19

Where to get tested in Brimbank

Please visit COVID-19 Testing Sites for the latest information on opening hours and expected wait times.

Locations in Brimbank to get a COVID-19 PCR test:

  • Derrimut (Walk Through): Derrimut Respiratory Clinic (Derrimut Medicals), Shop 14, 20 Mt Derrimut Road, Derrimut (symptomatic respiratory assessments/testing only) 
  • Sunshine (Drive Through): 4Cyte Pathology, 14 Hertford Road, Sunshine (remain in vehicle at all times)
  • Sunshine (Walk Through): Sunshine City Respiratory Clinic (rear of Sunshine City Medical Centre), 423 Ballarat Road, Sunshine, VIC 3020 (symptomatic respiratory assessments/testing only. Appointments preferred.) 
  • St Albans (Walk Through): Australian Clinical Labs (ACL), 309 Main Rd East, St Albans
  • Sydenham (Walk Through): 4Cyte Pathology, 508 Melton Highway, Sydenham

The COVID-19 test is free for everyone.

The testing clinic does not need to know your visa status.

Rapid antigen tests

Most people should get a rapid antigen test as their first option, particularly if you have symptoms or you are a contact of someone who has COVID-19.

Anyone with symptoms or considered a close contact of someone with COVID-19 can collect a free pack of 5 RATs at state-run COVID-19 PCR testing sites.

People with disability in Victoria can continue to access 20 free rapid antigen tests per visit from state-run testing sites until the end of September.

It is important to get tested for COVID-19 as soon as possible after you develop symptoms to make sure you can isolate yourself from others and receive treatment before symptoms get worse.

Please read the Department of Health advice for Victorians on when and how to use rapid antigen tests.

Call-to-Test Service

The Call-to-Test service is available to vulnerable Victorians to get tested for COVID-19 at home with a qualified health clinician. More information at Call-to-Test.

COVID-19 information in your language

Translated resources banner

Audio Recordings

Listen to translated updates.

flags with speech bubble with the Translated Information

Victorian Government Translated Resources

If you have loved ones, friends or neighbours that need information in a language other than English about coronavirus,getting tested, stopping the spread, and the Government’s restrictions around numbers of people gathering together, translated resources can be found at Coronavirus (COVID-19) information in 53 languages

COVID-19 Treatments (including translated information)

COVID Treatments


These new, lifesaving oral antiviral treatments need to be taken early after testing positive.

Talk to your GP to find out if you’re eligible.

If your doctor agrees that you meet the criteria a prescription will be provided which must be taken to a local pharmacy with these treatments.

Visit the Commonwealth Department of Health Website for more information on eligibility and how to get oral antiviral treatments for COVID-19

Fact sheets on oral treatments for COVID

English     Arabic     Burmese     Croatian     Hakha Chin     Greek     Italian     Macedonian     Maltese     Punjabi     Spanish     Simplifed Chinese     Traditional Chinese     Turkish     Vietnamese


Resources for businesses

Support for business - photo of Open for Business sign

Financial assistance

COVIDSafe workplaces

Wellbeing and mental health support

  Businesses across the state can also access information on dealing with COVID-19 by calling the Business Victoria hotline on 13 22 15.

Victoria State Government information about COVID-19
Brimbank's response to COVID-19 crisis

What the City of Brimbank is doing

Council’s Coronavirus Response & Recovery Strategy

Response and Recovery Strategy Booklet coverWe have seen substantial health, economic and social impacts on our municipality, as well as innovation, adaptation and collaboration. Strict and changing restrictions aimed at alleviating the spread of COVID-19 have disrupted Brimbank businesses and communities but also highlighted the resilience and strength within our diverse municipality. In developing this Strategy, Council accessed information from many sources. A continuous process of consultation adopted multiple methods of engagement with residents, partner organisations, the state government and the business sector, seeking advice to assist Council in understanding community and business recovery needs.

The Stage 2 Brimbank Response and Recovery Strategy outlines how Council can assist our local businesses, residents and visitors to overcome obstacles and build on strengths as we continue to recover, rebuild and adjust to a “COVID normal’ through five revised pillars.

This is a whole-of-council Strategy that is designed to ensure that Council resources, programs, and initiatives continue to assist in responding to the impacts of the COVID-19 pandemic. It works to mobilise the pride, diversity and support that exist in Brimbank to strengthen community recovery.

Transforming Brimbank - 19 point action plan for COVID response and recovery cover


19 Point Action Plan for COVID-19 Recovery and Response


Brimbank's 19 Point Action Plan for COVID-19 Recovery and Response provides the Federal Government, State Government and non-government entities with a starting point and a pathway to partner with Council to help our community respond to the health, wellbeing and economic consequences of a prolonged and evolving pandemic.



Community Impact Analysis document


Community Impact Analysis

Brimbank's Community Impact Analysis has been undertaken to better understand the economic effects and impacts of COVID-19 on Brimbank businesses and the community. It looks to the future on how we can listen and work in partnership to strengthen and rebuild services, guided by emerging needs.


Additional Resources
Australian Government Coronavirus Information

Read the latest official coronavirus news, updates and advice from the Australian Government, including COVID-19 treatments.

World Health Organization (WHO)

Stay up to date with the latest information on the COVID-19 pandemic, direct from the World Health Organization