Council Services

All Council services are now running and facilities have now re-opened, with the exception of the following:

  • Watergardens and Keilor Community Hub Customer Service Centres remains temporarily closed
  • Crèche facilities at Sunshine Leisure Centre and Keilor Basketball Netball Stadium are temporarily unavailable
  • Halls and meeting rooms for hire temporarily unavailable.


Support is available

Emergency relief packs

If you need to isolate or quarantine due to COVID-19 you may be eligible for a relief package and support from the Victorian Government.

Call the Victorian Government's 24-hour COVID-19 hotline on 1800 675 398 and select Option four (4).

If you are experiencing hardship directly due to the COVID-19 pandemic, you may be eligible for support from the Victorian Government.  

CORONAVIRUS HOTLINE: 1800675398 Option 4Website

Covid Connector Program

Brimbank Council’s Covid Connector Program helps community members navigate the information they need around testing, vaccination and what to do if you have COVID-19.

The program is available 8am-6pm Monday to Friday and is staffed by Council team members who can work with residents, agencies and health services to help find the information and supports someone needs

Phone: 9249 4744 Covid Connector Program Phone iconEmail: emergency management

Visit our COVID-19 Support Services page for details on family violence, financial, health, mental health, homelessness, legal, material aid and other emergency relief resources.

For more information 'Ask Izzy'

Ask Izzy is an online search service that can link you to various services and information about housing, food, health, counselling services and more.

COVID Vaccinations

COVID-19 vaccinations.  Click here for Information on getting the jab done in BrimbankVaccine certificates Click here to read and listen to translated information on getting vaccination proof

Important information
COVIDSafe Settings & Requirements

Stay Safe

For the latest COVIDSafe setting information visit

COVID Checklists

For information on what to do if you test positive to COVID-19 or if you've been told you are a contact see the Victorian Department of Health Checklists. There is also advice for workplaces and educational settings.

Where to get COVID-19 testing in Brimbank

Only people with COVID-19 symptoms and people who have tested positive on a Rapid Antigen Test (home test) should be getting a PCR test (testing site test) currently.

Where to get tested in Brimbank

A number of private pathology testing sites have suspended operations and will remain closed for at least the remainder of this week. This is so private providers can process a backlog of outstanding tests. 

Please visit COVID-19 Testing Sites for the latest information on opening hours and expected wait times.

Testing locations in Brimbank:

  • Deer Park (Drive Through): IPC Health, 3 Glencairn Ave, Deer Park
  • Keilor Park (Drive Through): Keilor Basketball Netball Stadium, Stadium Drive, Keilor Park

  • St Albans (Drive Through): Victoria University St Albans Campus, McKechnie Street, St Albans
    Children under 5 years old not suitable for testing at this site.

  • St Albans (Walk Through): Melbourne Pathology, 22 Victoria Crescent, St Albans (asymptomatic only) - Temporarily closed
  • St Albans (Walk Through): Australian Clinical Labs (ACL), 309 Main Rd East, St Albans - Temporarily closed

  • Sunshine (Drive Through): 4cyte Pathology, 14 Hertford Road, Sunshine - Temporarily closed

The COVID-19 test is free for everyone

The testing clinic does not need to know your visa status.

Call-to-Test Service

The Call-to-Test service is available to vulnerable Victorians to get tested for COVID-19 at home with a qualified health clinician. More information at Call-to-Test.

Self-test at home (rapid antigen testing)

Please read the Department of Health advice on how to use and interpret the results of rapid antigen tests.

COVID-19 information in your language

Translated resources banner

Audio Recordings

Listen to translated updates.

flags with speech bubble with the Translated Information

Victorian Government Translated Resources

If you have loved ones, friends or neighbours that need information in a language other than English about coronavirus,getting tested, stopping the spread, and the Government’s restrictions around numbers of people gathering together, translated resources can be found at Coronavirus (COVID-19) information in 53 languages

Victoria State Government information about COVID-19
Brimbank's response to COVID-19 crisis

What the City of Brimbank is doing

Council’s Coronavirus Response & Recovery Strategy

Response and Recovery Strategy Booklet coverWe have seen substantial health, economic and social impacts on our municipality, as well as innovation, adaptation and collaboration. Strict and changing restrictions aimed at alleviating the spread of COVID-19 have disrupted Brimbank businesses and communities but also highlighted the resilience and strength within our diverse municipality. In developing this Strategy, Council accessed information from many sources. A continuous process of consultation adopted multiple methods of engagement with residents, partner organisations, the state government and the business sector, seeking advice to assist Council in understanding community and business recovery needs.

The Stage 2 Brimbank Response and Recovery Strategy outlines how Council can assist our local businesses, residents and visitors to overcome obstacles and build on strengths as we continue to recover, rebuild and adjust to a “COVID normal’ through five revised pillars.

This is a whole-of-council Strategy that is designed to ensure that Council resources, programs, and initiatives continue to assist in responding to the impacts of the COVID-19 pandemic. It works to mobilise the pride, diversity and support that exist in Brimbank to strengthen community recovery.

Transforming Brimbank - 19 point action plan for COVID response and recovery cover


19 Point Action Plan for COVID-19 Recovery and Response


Brimbank's 19 Point Action Plan for COVID-19 Recovery and Response provides the Federal Government, State Government and non-government entities with a starting point and a pathway to partner with Council to help our community respond to the health, wellbeing and economic consequences of a prolonged and evolving pandemic.




Community Impact Analysis

Brimbank's Community Impact Analysis has been undertaken to better understand the economic effects and impacts of COVID-19 on Brimbank businesses and the community. It looks to the future on how we can listen and work in partnership to strengthen and rebuild services, guided by emerging needs.


Additional Resources
Australian Government Coronavirus Information

Read the latest official coronavirus news, updates and advice from the Australian Government.

World Health Organization (WHO)

Stay up to date with the latest information on the COVID-19 pandemic, direct from the World Health Organization