Support for carers

Three examples of carers -sister with disabled brother, young woman with elderly grandmother and father with arms around Down Syndrome daughter.

Carers play an important role in the Brimbank community, providing unpaid care and assistance to family members and friends with daily activities.

Brimbank City Council is committed to recognising and supporting carers, and provides individual support to make their caring responsibilities easier.

The Brimbank Carer Support Plan 2022-2025 (PDF 796KB) was designed in consultation with over 100 local carers and sets out Council-wide actions aligned with the priorities of the Victorian Carer Strategy 2018-2022. It outlines our commitment to carers, how we support carers, and the actions we are taking to meet the needs of carers in Brimbank.

If you would like to discuss supports suited to you, please complete the form at the bottom of this page, or call the Community Care team on (03) 9249 4974.

Who are carers?

Family members, partners, friends and neighbours throughout Brimbank regularly step up to provide much-needed assistance with a variety of tasks that others might have difficulty with or are unable to complete alone.

Carers are those who provide unpaid care to others who:

  • have a disability
  • are older
  • have a mental illness
  • have an ongoing medical condition (terminal or chronic illness).


Carer Gateway

The Carer Gateway is a national program providing a single point of entry for carers to access information, advice and support through a national helpline and website. Support can include coaching, counselling, social programs, courses and emergency and planned respite.

The Carer Gateway also includes information about concessions such as the Carer Card and Carer Allowance.

All carers are encouraged to join the Carer Gateway. The Gateway does not have citizenship, residence or visa requirements, and is not affected by other government supports.

Tel: 1800 422 737 8am - 5pm, Monday to Friday

Visit: seven days a week for support and advice.


Brimbank City Council has several in-home and community-based respite programs available for the people you care for that help you take a break.

For more information, call the Community Care team on 9249 4974.

Programs for carers

Brimbank City Council has a range of programs that aim to promote carers health and overall wellbeing, including:

  • Carer Support Groups
  • Wellbeing Programs
  • Parent Groups
  • Events
  • Seminars

Find a range of activities and events on the Brimbank City Council events calendar.

Register for our Support for Carers Program (SCP)

Register here and our staff will be in touch to discuss your individual requirements.

We will also include you on the mailing list to receive our regular carer newsletter.

Personal Details
e.g. 0414 678 345 or 03 9249 4000
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