Council recognises that some ratepayers may experience significant financial hardship. Council has adopted a Financial Hardship Policy to provide assistance to ratepayers in meeting their rates payment obligations to Council.
Please use this form if you are a ratepayer of a business or organisation who is suffering financial hardship and would like to apply for assistance with rates. The information you provide will allow us to determine eligibility for financial hardship support.
Owner landlords are also able to apply on behalf of commercial tenants who are under financial hardship on the condition that rates assistance is passed on to the tenants.
How to complete this form
1. Please complete a separate application for each property
2. Please ensure that all fields have been filled out
3. Please demonstrate and provide evidence of financial hardship and circumstances
4. Please describe the type of assistance being sought.
What happens next?
The Council reserves the right to request further supporting information should they require it for assessment of Hardship.
Upon assessment of this application, the Council may choose to offer:
- Arrangement / Deferment of rates payment
- Waiver of interest and/or penalties
The property owner or ratepayer should complete this form and provide details as the applicant.
Privacy Collection Statement
We are collecting your personal information to:
- confirm ownership of the property
- contact you about this request.
The information collected will:
- be used to assess your application
- only be used for this purpose
- not be shared with any other person unless required by law.
Read our Privacy Policy to learn how we treat your personal details. And our Terms of use for online services.
To apply for access and/or amend your personal and health information
Contact Council’s Freedom of Information Officer.
