Rising fuel costs and supply issues are affecting many households across Victoria.
If you need help paying for fuel, transport, energy or essentials, support is available.
Below, we've listed some trusted services for Brimbank residents.
Do you need urgent help?
Call the VicEmergency Hotline on 1800 226 226 or visit the VicEmergency Relief and Recovery website.
Support can include emergency relief, essential items and referrals.
Public transport and fuel support
Public transport is free across Victoria from 31 March to 31 May 2026. When the free travel period ends on 31 May, public transport in Victoria will be half price for all passengers from 1 June until 1 January 2027.
The 50% discount will apply to full fare and concession passengers.
This includes:
- Trains, trams and buses in Melbourne
- Regional trains and coaches (including V/Line)
Free and discounted public transport can help reduce your travel costs while fuel prices are high.
Plan your trip with Transport Victoria.
National Debt Hotline
For free financial counselling, call the hotline on 1800 007 007
They can help with:
- Bills and budgeting
- Debt and repayments
- Contacting support providers
Help with energy and water bills
Utility Relief Grant Scheme
The grant can help you pay a mains electricity, gas, or water bill that is overdue due to a temporary financial crisis. It's provided by the Department of Families, Fairness and Housing.
What you can get:
- Up to $650 per bill type
- Up to $1,300 if you have 1 energy source
Apply for a utility relief grant.
Emergency Assistance Program
A free service designed to support Victorians who are having trouble paying their energy bills.
They can help you:
- Understand your bill
- Set up payment plans
- Apply for concessions
- Reduce energy use
Call 1800 161 215 Monday to Friday, 9 am - 5 pm
Visit the Energy Assistance Program website.
Your energy provider
Your energy provider may offer Financial Hardship Assistance.
Give them a call and ask if they can help with things like:
- Payment plans
- Help with lowering bills
- Accessing concessions
Find local support services near you
Ask Izzy can help you find nearby support services.
You can search for:
- Food and emergency relief
- Finanical help
- Housing support
- Mental health support
Contact us
Not sure where to start?
Give us a call on 9249 4000.
