Lost and Found Pets

From time to time pets wander off, get lost or run into trouble. It's important to let us know when this happens so we can help find the right owner or get help for the lost animal.

Reporting Your Lost Pets

Lost your pet? Call us on (03) 9249 4000 and tell us:

  • Your name, address, telephone, and your pet's registration number
  • Microchip details
  • Description of your pet, including any distinguishing marks
  • Details of collar and registration tags
  • Your pet’s name and age.

Stray Animals

Spotted a stray animal? Call us on (03) 9249 4000 (outside office hours, your call will be directed to our After Hours service).

Take care approaching stray animals. If scared, they may attack. It is better to wait for our Animal Control team members.

If the animal seems friendly, keep it safe on your property. Check for an ID tag. We encourage you to take lost animals to your local vet to scan for a microchip, and contact the owner.

Brimbank does not have animal shelters ('pounds').

Animal Accident and Emergency

For after hours emergencies there’s a 24 hour animal accident facility at Essendon Airport's Main Terminal.

Check out the Animal Accident and Emergency website, or call (03) 9379 0700.

Important Contacts

Lost Dogs Home and Cat Shelter
2 Gracie Street
North Melbourne
(03) 93292755

Lort Smith Animal Hospital
24 Villiers Street
North Melbourne
(03) 9321 7260

(03) 9224 2222

Watch our Animal Services Youtube videos in ArabicVietnamese or Cantonese, or call our Customer Service Centre on (03) 9249 4000.