Accessible parking permits

Accessible parking symbol painted on asphalt

The Victorian Accessible Parking Permit (APP) Scheme provides parking permits for drivers or passengers. Permits are issued, based on the requirements of the permit holder following a functional assessment. Organisations that transport people with disabilities are also eligible for Accessible Parking Permits.

Victoria has now transitioned to the new statewide APP Scheme and online administration system.

Improvements to the Scheme include:

  • Introduction of temporary permits for 6, 12 or 24 months
  • Increased permit length, from 3 years to 5 years for individuals
  • Introduction of a permanent disability classification, so reassessments are not required for some people’s future permit renewals
  • A new single and secure state-wide permit design that will reduce the misuse of permits
  • The inclusion of occupational therapists as assessors, in addition to GPs
  • Double Time (green permits) and permits for organisations will continue under the new scheme.

How to Apply

Individual applicant – renewing or applying for a new permit

  1. Start your application online on the Vicroads website
  2. You’ll receive an application reference number via SMS*
  3. Take your reference number to your GP or occupational therapist
  4. Your GP or occupational therapist will complete an online assessment and submit your application
  5. Your local council will review the application
  6. If your application is successful, you’ll receive your permit in the mail.

*A paper-based version of the application is available if you don’t have access to a mobile phone or the internet. Please contact our customer service centre if you require a paper form.

See the infographic for Individual (New or renew)  Accessible Parking Permits.

Organisation – renewing or applying for a new permit

  1. Start your application online on the Vicroads website 
  2. You’ll receive an application reference number via SMS and email
  3. Your local council will review the application
  4. If your application is successful, you will need to bring the vehicle registration along with you to collect the permits. You’ll pick up your permit at our Sunshine Customer Service Office.

*  If the vehicle is not registered to the organisation, permits will not be provided and will be cancelled. In these cases, you will need to use your client's accessible parking permit. 

See the infographic for Organisations Accessible Parking Permits.

Replacing an Existing Permit

  1. Start your application online on the Vicroads website
  2. You’ll receive a replacement application reference number via SMS and email
  3. Your local council will review the application
  4. If your application is successful, you’ll pick up the permit from your council.
  5. Please bring along your statutory declaration/damaged permit/police report when you pick up your replacement permit at our Sunshine Customer Service Office.

See the infographic for Individual (replacements)  Accessible Parking Permits.


 

Last updated: 9 February 2024 - 12:34pm