The purpose of resident permits is to give residents greater opportunity to park within the designated parking area, however they do not guarantee that a space is available.
Resident parking permits allow for you to park without restrictions in a designated area on the street you live on. However, the permit does not allow you to park in ‘no stopping’ areas, car parks, loading zones, or parking spaces with timed restrictions without a signed permit exemption.
You can read our Parking permit policy to find out more.
Who can apply for a residential parking permit
To apply for a residential parking permit, you must live on a street or adjacent to a street that has timed parking restrictions with permit exemptions.
Eligibility criteria:
- Shall only be issued in areas designated to be parking permit areas
- Is only valid within the designated area being applied for
- A property that is used primarily for residential purposes
- Properties that are classed as commercial and industrial businesses are not eligible
- Properties that have a mixed use (i.e., apartments on upper floors and a café, shop or business on ground floor) are not considered eligible residential properties
- Resident Permits will only be issued to passenger vehicles (Class 1 vehicles as defined in AustRoads Classification). No Permits will be issued for trucks, trailers, caravans or the like
- Multi-units (three or more dwellings per lot, apartments etc.) built August 2020 will not be eligible for a residential permit.
Residential Parking ePermits
Brimbank City Council has a new digital parking permit system called ePermits. The ePermits system is an easy way to apply for Residential Permits.
ePermits is powered by PayStay, an electronic system that manages resident accounts online and links the digital ePermit to the registration plate of the registered vehicle. Permits are no longer displayed on the vehicle.
Signing up to the online portal and applying for an ePermit will take approximately 10 minutes.
Why are we using ePermits
ePermits are a quick and easy way to apply for or renew your resident parking permit. You will need a PayStay account to manage your application and/or renewal process and your ePermit can be linked to an existing PayStay account or you can create a new one.
There are many advantages to using a PayStay account – no paper permits, ease of applying for and managing your permit in your own time, and email alerts being sent prior to your permit expiry.
To apply for a residential parking permit, you will need one of the following:
- a valid email address
- a VISA or MasterCard credit or debit card (Second Resident Permit only)
- You will also need to prove that you live at the address with a proof of residency document. A Proof of residency document could be a:
- driver's licence (with your current address)
- current vehicle registration notice
- rates notice
- lease agreement
- utility bill (this cannot be a mobile phone bill) showing the property service address
How many permits can a property have
- Each eligible property can have a maximum of 2 parking permits
- Each permit is valid for 1 vehicle at a time.
How much does a permit cost
- The first residential parking permit for an eligible property is issued free of charge
- A second residential permit will cost $42.50.
How do I apply
You can apply online for a Residential Parking Permit through your PayStay account. If you do not already have a PayStay account, you will have to sign up for one.
If you do not have internet access or an email you can request an application form from our Customer Service by calling (03) 9249 4000, or by visiting one of our Customer Service Centres located at 301 Hampshire Road, or 704B Old Calder Highway Keilor. Please allow 10 working days for the manual permit process to be finalised.
FAQ
When will my permit arrive
When will my permit arrive
- Once our Administration team has granted your application you will receive a confirmaiton email and your ePermit will become active
- If you have applied with a manual application, you will receive a confirmation letter /email within 10 working days
- A physical permit will no longer be issued, you do not need to display a permit on your dashboard
- Parking Enforcement Officers are able to search a vehicle registration number to determine if that vehicle has a valid permit.
When does my ePermit expire
When does my ePermit expire
All Epermits will expire one year from the date they are approved. Notification will be sent to you prior to your permit expiry.
If you park using an expired permit you may be fined.
How to I transfer my permit to a visitor
How to I transfer my permit to a visitor
You are able to temporarily transfer the registration on your epermit to a genuine visitor to your property immediately via the Pay Stay app. If you did not apply for your permit via the PayStay app you can request a ‘Change of Registration for ePermit Form?’ from Customer Service located at 301 Hampshire Road, or 704B Old Calder Highway Keilor please allow 10 days for this to be actioned.
What happens if I forget my email used to create the account, can I create a new account with a new email
What happens if I forget my email used to create the account, can I create a new account with a new email
Contact Council and an officer will be able to assist with details of the email address linked to you ePermit.