Paying your rates

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Council rates are a contribution made by home and business owners in the municipality to help towards creating a beautiful, thriving, healthy and connected Brimbank.

Your rates help provide facilities and services for the enjoyment, benefit and safety of the whole community. These include things such as maintaining roads, parks and public facilities, as well as providing services such as waste collections, libraries, and community programs. 

Each year around August, we send rates and valuation notices via post or email according to your chosen mailing preferences. 

Your rates are calculated based on a range of factors such as property valuations, pensioner rates and bin charges. Learn more about ‘how we calculate your rates’

There are multiple payment options available for you to pay your rates for your convenience.

Ways to pay your rates

You will need your assessment number which can be found in the top right corner of your rates notice.

Once we receive your payment, the amount pay will be deducted from your next rate notice.

Online

The below method payments are for Visa and Mastercard only.

  1. Via our portal
  2. Via Post Billpay (Australia Post)
Direct debit
  1. Complete the Direct debit request online form
  2. Once your application is approved, we will debit your account according to your rates instalment schedule.

Note
Terms and conditions for online payments via our site.

All payments are processed in Australian dollars. All transactions are subject to the Terms and conditions for online services (PDF 60KB).

Refunds are processed in accordance with these terms and conditions.

We will take all reasonable and appropriate steps to protect and respect your personal information in accordance with the Online Services Privacy Policy (PDF 78KB).

BPAY
  1. Log into your bank or financial institution to make a payment. Use Biller Code: 93948
Phone

This is a 24-hour automated service. The below method payments are for Visa or Mastercard only.

  1. Call 1300 798 193 to make a payment via Securepay using your credit card.
  2. Call 13 18 16 to make a payment via Post Billpay.
In person
  1. Pay at any of our Customer Service Centres during business hours to pay via cash, credit card, debit card or cheque.
  2. Pay in store at Australia Post via cash, credit or debit card, cheque or EFTPOS.

Due dates for rates

Rates are invoiced in four instalments for the financial year that begins 1 July and ends 30 June the following year.

Instalments are due on:

Date Instalment
30 September  First instalment
30 November  Second instalment
28 February  Third instalment
31 May  Fourth instalment

Pay your rates by the due date to avoid penalties. Your invoice will be posted or emailed at least two weeks before they are due.


Get your rate and valuation notices by email

Sign up to receive your rates and valuation notices by email. Once you have access, you’ll be able to view your notices at any time and will no longer receive a paper version of that notice.
 
To sign up for electronic notices: 
1. Visit Brimbank eNotices.
2. Enter your email address and eNotices Reference Number found on your rates and valuation notice.
3. Check your email inbox for an email to validate your registration. If you do not receive an email notification within 5 minutes, please check your spam or junk inbox.
4. Create a password and provide your mobile number.


Late or missed payments

Interest may be charged on late and missed payments. If you miss a payment the outstanding amount is seen on the next notice.

If you continue to fail to pay your rates notice, we may need to send your rates account to our solicitors to follow up payment.

You will receive a Letter of Demand which will require you to pay, or make an arrangement to pay, within 14 days. If you fail to respond to this Letter of Demand reminder, you will be referred for the commencement of legal proceedings by our debt collection agency. A summons (complaint) will be issued to those property owners who have any rates outstanding. View the fees and costs that may then be incurred.

Last updated: 8 August 2024 - 11:50am