Apply to Review an Infringement Notice - Online form

Applying for an Internal Review of Your Infringement/Fine

If you believe you’ve been issued an infringement in error, please complete our form applying for an internal review of your infringement notice. Submitting an appeal to an infringement does not automatically waive the infringement/fine.

If you're requesting a review of a parking infringement you must be either:

  • The owner of the vehicle
  • The person issued with the infringement
  • A person acting on behalf of one of the above. 

All communication in relation to an infringement appeal needs to be in writing or submitted online, and must contain your full name, address and the infringement number. 

Once we receive your application for internal review, your infringement will be placed on hold pending the outcome of the review, and per the Infringements Act, we have 90 days to respond.

The penalty notice will remain outstanding unless you receive written notification from Council.

Nominate a Driver - Known User Statement

If you weren't in charge of the motor vehicle at the time of the offence, you will not be liable, as long as you complete and return a Known User Statement before the infringement's due date and it is accepted by Council. 

On the Known User Statement you must provide:

  • The name and address of the person who was in charge of the motor vehicle at the time; and
  • Their driver’s license number.

Completed Known User Statement can be returned to the postal address as shown on the form or faxed to 03 9249 4351.

Further Information

Apply to Review an Infringement Notice

Your 10 digit infringement number is found in the top left corner of your notice.
Applicant details
Grounds for application
Select one or more grounds
Please provide details of the exceptional circumstances (where you have committed the offence due to unforeseen or unpreventable circumstances, e.g. medical emergencies).
Please provide the reasons why you consider the decision to issue you with an Infringement was unlawful (e.g. the Infringement was not legally valid).
Special circumstances includes: • a mental or intellectual disability, disorder, disease or illness • a serious addiction to drugs, alcohol or volatile substance • homelessness, or • family violence within the meaning of the Family Violence Protection Act 2008. You must provide evidence (e.g. letter, report, statement) from one of the following parties to support you application. • a case worker, case manager or social worker • a general practitioner, psychiatrist or psychologist, or • an accredited drug treatment agency. Evidence (e.g. letter, statement or a report) from practitioner or case work should include the following information: • the practitioner/case worker’s qualification and relationship with you, including the period of engagement • the nature, severity and duration of your condition or your circumstances: a) whether you were suffering from the relevant condition or circumstances at the time the offence was committed, and b) whether, in the opinion of the practitioner/case worker, it is more likely than not that your condition/ circumstances resulted in your inability to understand or control the conduct constituting the offence. The practitioner or agency report must show that because of your condition/situation you could not understand or control constituting the offence.
Please provide an explanation of why you rely on the ground of mistake of identity (including evidence e.g. copy of your driver’s licence, in support).
An application made on the ground of ‘person unaware’ must: • be made within 14 days of you becoming aware of the infringement notice (You may evidence the date that you became aware of the infringement notice by executing a statutory declaration) • state the grounds on which the decision should be reviewed, and • provide your current address for service.
Provide an explanation under 600 characters

Applicants please note:
If you do not provide sufficient information, the enforcement agency may request further information. If you do not provide this further information within 28 days of the date of request, the enforcement agency may determine the application without further information. Internal reviews are not permitted for an alleged drinkdriving, driving under the influence of drugs, or excessive speed infringements that result in a loss of licence.